Reference

Terms and Conditions That Apply to Your Account

Every account on taruma4d operates under these terms — they set out what you can do, what we commit to, and how wallet transactions via DANA, OVO, and GoPay are handled.

Account eligibility depends on local lawDANA, OVO, GoPay coveredIndonesia-region accessAccount-holder responsibilitiesSubject to change with notice
taruma4d Terms and Conditions That Apply to Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or if you believe a term has been applied incorrectly to your account, contact our support team directly. We handle terms-related queries through three channels — pick whichever fits your situation. Response times vary by channel, but our team reviews every terms-related case before closing it.

Team online

Live Chat

Open the chat widget inside your account dashboard and label your query 'Terms Question' — an agent will pick it up and respond in the same session.

Email Support

Send a detailed message to our support address with your registered account ID. Written queries about terms are logged and receive a documented response.

Account Help Centre

Browse the Help Centre section under your account settings for clause-level answers. If an article does not resolve your question, the escalation link routes to a human agent.

ACCOUNT SECURITY AND POLICY

How We Handle Your Data and Account Integrity

Security and fair account management sit at the core of how these terms are enforced. We apply SSL encryption to all account sessions and wallet transactions — including DANA, OVO, and GoPay flows — so your data is protected in transit. Any request to change account details such as your registered phone number or wallet address requires identity verification before we action it. These steps exist to protect you, not to slow you down.

Data Handling

Account data is collected only as needed to operate your account and process wallet payments. We do not sell your data to third parties outside of what our privacy policy describes.

Cookie Use

We use session cookies to keep your account logged in and to remember lobby preferences. Functional cookies are required; analytics cookies can be managed in your browser settings.

Account Retention

Account records are retained for as long as your account is active plus the period required by applicable law. You may request account closure through support, after which data handling follows our retention policy.

Requesting Changes

To correct inaccurate account information, contact support via live chat or email with your account ID. Changes to wallet details require an additional verification step for security.

Common Questions About These Terms

These are the questions we hear most often about how the terms work, what they cover, and what your rights are as an account holder. If your question is not here, live chat is the quickest route to a direct answer.

Yes. One set of terms covers your entire account — sportsbook, live casino, slots and crash games are all included. Section-specific rules may be added as supplementary notes but do not override the core terms.

We post the updated version on this page with a revised date. Continuing to use your account after the update is posted means you accept the new version. We aim to give reasonable notice for material changes.

Our terms cover how we process wallet deposits and withdrawals on our side. Each wallet provider also has its own transaction rules, and those apply independently to any transfer you initiate through their app.

Contact support with your account ID and the approximate date you joined. We maintain version history and can share the terms that were in effect at that point for your records.

Raise it through live chat or email with your account ID and a description of the issue. Our team reviews terms-related disputes and provides a written response, not just a form reply.

Access depends on local law and the region where you are located. We do not extend eligibility where local law does not permit it. Check your local regulations before creating or using an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.